Personal Information is information about you that it is personally identifiable to you like your name, address, email address, or phone number, as well as other non-public information that is associated with the foregoing.
Anonymous Information means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons.
Your Personal Information may be processed by us in the country where it was collected as well as other countries (including the United States of America) where laws regarding processing of Personal Information may be less stringent than the laws in your country.
Information Collection and Use
We collect Personal Information that you submit to us voluntarily through our Web site. The types of Personal Information we collect are:
- When you order a product from us or sign up for a subscription, we will collect your name, shipping address, billing address, email address, telephone number, and credit card information.
- When you submit Personal Information through our Web site, we will collect any information you submit to us.
- When you contact us through Customer Care, we will collect any information you submit to us.
- When you contact us by sending us an email, we will collect your email address and any information contained in the email you send us.
We may receive Personal Information about you from other sources like telephone or fax or from companies that help us provide our services or deliver our products. We may add this information to the information we have already collected from you via our Web site in order to improve the products and services we provide.
We may create Anonymous Information records from Personal Information by excluding information (such as your name) that makes the information personally identifiable to you. We reserve the right to use and disclose this Anonymous Information in our discretion.
We sometimes may offer content (products or services) that is sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain Personal Information that visitors submit to the Web site to take advantage of the products or services. We have no control over these third parties' use of this Personal Information. The Web site will notify you at the time of requesting Personal Information if these identified third parties will obtain such information.
We may disclose Personal Information to contractors or service providers that help us provide services to you or deliver products to you. For example, we will disclose your billing information to payment processors to process the transaction, we will disclose your shipping address to fulfillment and shipping contractors to deliver a product to you, and we may disclose your email address to email fulfillment contractors to send you emails from us.
We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas judicial proceeding, court orders or warrants served on us; or (b) to protect and defend our rights or property or the rights or property of third parties.
From time to time, we make the email addresses of those who access our Web site or otherwise provide and email address to us available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your email address with other companies or organizations, please let us know by calling customer care at 1-877-416-9191.
Persons who supply us with their telephone numbers may receive telephone contact from us with information regarding products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by entering your email at the unsubscribe page.
Persons who supply us with their telephone numbers may receive telephone contact from other reputable companies. You can, however, have your name put on our do-not-share list by calling customer care at 1-877-416-9191. Please provide us with your name and phone number. We will use reasonable efforts to remove your name from the list we share with other organizations.
We may disclose Personal Information to contractors, service providers or third party marketers that help us provide services, deliver products or advertisements to you.
If you would like to know (1) the categories of Personal Information that we disclosed in the prior calendar year to third parties about you for the purposes of the third party marketing and/or (2) the names and addresses of such third parties, please contact us at 1-877-416-9191.
Upon request, we will provide you with access to transaction information (e.g., dates on which you made purchases, amounts and types of purchases) that we maintain about you, and contact information (e.g., name, address, phone number) that we maintain about you. You can access this information for the purpose of updating, changing or deleting personal information by contacting Customer Care at 1-877-416-9191.
We have implemented reasonable security measures in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our Web site. However, no company, including RipFire, can fully eliminate security risks associated with Personal Information. We use the latest SSL encryption to protect your information.
Changes in this Privacy Statement
RipFire Customer Service is open from
6:00am – 5:30pm PST, Monday through Friday
and 7:00am – 3:30pm PST on Saturday.
5300 Ontario Mills
Ontario, CA 91764